VideoShip provides 24/7 network monitoring and support services from our Network Operations Center located in Atlanta.
A multi-tiered internal support structure guarantees SLA performance with respect to response and escalation - tailored to suit each individual customer’s needs.
VideoShip offers pro-active monitoring of not only network components, but of actual content transfer operations – ensuring proper overall system operation at all times.
VideoShip provides both technical and end-user level support in a variety of formats, including: